Collabable
Collabable is the premier application for initiating, tracking, and organizing discussions between individuals or groups. Managing communication with your customers for a small business can be hard...
View ArticleZoho Discussions
Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration
View ArticleKaseya Solution
Automated IT Management Software and Network Management Software Solutions for IT Departments and Managed Service Providers.
View ArticleSirportly
Sirportly is a feature-rich customer service / help desk application available as an online cloud service or downloadable web application. Features include email integration, knowledge bases, SLAs,...
View ArticleHelp Scout
Help Scout is the ideal small business help desk. Delight customers in less time and keep your team on the same page ... all this and it only takes 4 minutes to setup.
View ArticleUserReport
UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum. With the UserReport online...
View ArticleLogicalware
Logicalware's help desk gives you all the tools to efficiently manage customer email and self-service support. It's web based, simple to use and integrates with existing phone support.
View ArticleUseResponse
UseResponse is a fully customizable, self-hosted customer feedback software and support system with open code that you can place on your server. More flexibility and control for one-time fee, no...
View ArticleCustomAnswers
CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue...
View ArticleHappyFox
Hosted Customer Support Software for businesses. Manage customer support and your company's help desk with HappyFox.
View ArticleAll Our Ideas
All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods. Using the power of the web, we are...
View ArticleBlueFolder
Regain control with field service management software from BlueFolder. Easily service customer needs, schedule technicians, manage service requests, and quickly invoice.
View ArticleHelp Desk Authority
Help Desk Authority is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets
View ArticleTOPdesk ITSM
TOPdesk can help you improve your services. We offer a state-of-the-art solution that supports your IT Service Management,
View ArticleChangeGear Enterprise
ChangeGear’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. The Service Desk edition...
View ArticleiET ITSM
iET Solutions provides the industry’s most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully integrated, highly configurable and built to scale, iET ITSM can...
View ArticleLanDesk Service Management
LANDesk® Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-oriented. In turn, organizations experience fewer service interruptions,...
View ArticleOTRS ITSM
OTRS ITSM is a fundamental solution for IT Service Management organizations. Based on ITIL best practices, it provides management tools for request and incident management, problem management, change...
View ArticleFrontRange HEAT
FrontRange ITSM software brings together a comprehensive set of service and lifecycle products designed to improve service levels and productivity, deliver best practices and standardization, and align...
View ArticleCherwell
Software is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and external customer support provides out-of-the-box, PinkVERIFY™ ITIL-based...
View ArticleServiceNow
ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow...
View ArticleEasyVista
EasyVista 2012, comprehensive, modular and integrated - IT Service Management - IT Asset Management - IT Financial Management - IT Project Management
View ArticleQuestionShark
Everything In Its Place: With QuestionShark, your customers start topics, which are classified so you know whether they are suggestions, issues, questions, or compliments. This makes it easy for you to...
View ArticleosTicket
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage,...
View ArticleCerb
Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay...
View ArticleVision Helpdesk
Vision Helpdesk is the only web-based helpdesk software that allows you to manage support for multiple companies at one place. With single front-end and each company having its own client portal makes...
View ArticleUserEcho
It's simple service to build a comprehensive customer support portal. Includes feedback system, helpdesk, live-chat and knowledge base.
View ArticleVisionProject
Web based software for project management, issue tracking, customer support (Help Desk / Service Desk) and more... It is a powerful platform especially suitable for application development or product...
View ArticleHelpspot
HelpSpot is a unique Web Based Help Desk Software solution for organizations dealing with the challenges of email and web customer service.
View ArticleWeb Help Desk
The Web Help Desk is customizable cross-platform help desk software. It includes an iPhone Web app, email-to-ticket conversion, trouble ticket email notifications, support for billable hours, a...
View ArticleTeamSupport.com
Our online help desk is so much more than “just another ticketing system.” Most help desk systems are best suited for one-on-one communications with your customers and do not focus on the big picture....
View ArticleHelpMaster
If your business needs to log, track, manage, automate and escalate support issues, then please read on. HelpMaster combines CRM, helpdesk, service desk, email response management, web self service +...
View ArticleSupportBee
The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk. Listings update in realtime as...
View ArticleOpenTraits
OpenTraits is a web platform that helps software developers and end users prioritize and plan product features based on votes, crowd funding and reputation.
View ArticleDeskero
With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional...
View ArticleVivaDesk
Offers on-demand help desk software, including customer support, asset management and knowledge base. No install. No maintenance. VivaDesk is web-based help desk software with an intuitive support...
View ArticleHelpdesk Pilot
Help Desk Pilot is Help Desk & Customer Support Software. This customer support software is 100% web based. With added support for LDAP Authentication, Knowledge Base Integration & SLA...
View ArticleQualaroo Insights
At Qualaroo we believe marketers should be empowered to execute programs that maximize the value of their website visitors. Qualaroo was founded in 2012 by Sean Ellis, Eugene Mandel, Alex Sherstinsky,...
View ArticleUsabilla Live
Usabilla Live is the new standard in website feedback. Collect valuable visual feedback on your website.
View ArticleiPerceptions
Our Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and tablet. Do the feedback...
View ArticleSales Essistant
SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer intent or visitor intent. It avoids...
View ArticleHelpShift
Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.
View ArticleKronoDesk
Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction. KronoDesk is an integrated customer support system that provides help desk...
View ArticleSatisware
Wow your customers using the best customer service app around! Helprace gives end-users 4 intuitive feedback categories: 1) ask a question 2) share an idea 3) report a problem or 4) give praise....
View ArticleeBLVD
Get unlimited access to cloud-based remote access, web conference, remote support, or help desk service for a dollar a day.
View ArticleAJ Help Desk SAAS
AJ Help Desk SaaS provides simple and effective help desk services to your customer support system. It covers customer support, ticket system and online help depends on your business needs.
View ArticleHelpful
We redesigned the support tool to get out of the way, so you focus on being a helpful human. Helping your customers with good answers and thoughtful direction should be a breeze, focused 100% on...
View ArticleeStreamDesk
Ticketed support and e-mail management If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you...
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